Get in touch

We're here to help

Questions, feedback, enterprise sales, or just want to say hello — we respond fast.

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Live chat support

Get help directly inside the app from our support team

Usually under 2 hours
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Email support

Send a detailed message and we'll reply thoroughly

Within 24 hours
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Institution & sales

University licensing, department pricing, custom plans

Within 1 business day
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Legal & compliance

GDPR requests, data deletion, legal notices, DPO contact

Within 5 business days

Send us a message

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We typically reply within 24 hours. Urgent issues use live chat inside the app.

All systems operational

wordgpt.app · API · AI models · Billing

Response times

Live chat (in-app)Under 2 hours
General support emailWithin 24 hours
Billing enquiriesWithin 24 hours
Technical issuesWithin 48 hours
Institution / sales1 business day
Privacy / GDPR requestsWithin 5 business days
Legal noticesWithin 5 business days

Direct contacts

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🛠️
💳
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Institutions & Sales institutions@wordgpt.app
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Legal / DPO legal@wordgpt.app

Quick answers

Most questions are answered in our documentation

📋 How does the free trial work? 🔄 Can I change my plan anytime? 📄 Terms & Conditions 🔐 Privacy Policy 💰 View all pricing plans

GDPR & Data Rights

To exercise your data rights (access, erasure, portability, rectification) contact our DPO:

dpo@wordgpt.app

We respond to all data subject requests within 30 days as required by GDPR Article 12. UK ICO · EU DPAs · CCPA · LGPD · POPIA compliant.

Find us

Where we are

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United Kingdom (HQ)

WordGPT Ltd
London, England
United Kingdom

Registered office
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Global support

We serve users in 40+ countries. Support is available in English. Response times apply globally.

24/7 coverage
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Legal & compliance

Governed by English law. GDPR compliant. EU representative available. CCPA, LGPD, POPIA, PDPA compliant.

International compliance